Security while Traveling

Traveling abroad, especially to countries where free access to the Internet is restricted, can be tricky and safeguards should be taken. The UW Office of the Chief Information Security Officer (CISO) has some good recommendations here:

https://ciso.uw.edu/education/risk-advisories/travel-tips/

The iSchool IT Help Desk also has a fleet of checkout equipment you are welcome to use if you don’t want to take your iSchool device abroad. WE have mobile devices/phones as well as laptop computers:

https://ischool.uw.edu/technology/equipment-checkout

BitLocker

The iSchool has BitLocker configured on all Faculty, Staff, and PhD student Windows computers.  BitLocker is a Microsoft disk encryption technology.  Once BitLocker is turned on, your UW NetID credentials will continue to allow you to sign into the computer; you should see no noticeable change in behavior.

If you are ever prompted for a BitLocker Recovery Key, please contact the iSchool IT Help Desk.

More about BitLocker can be found at the websites below.

https://docs.microsoft.com/en-us/windows/device-security/bitlocker/bitlocker-overview

https://en.wikipedia.org/wiki/BitLocker

 

 

FileVault

The iSchool has FileVault configured on all Faculty, Staff, and PhD student Mac computers.  FileVault is an Apple full-disk encryption technology.  Once FileVault is turned on, after a computer is restarted or shutdown, only FileVault-unlock-enabled users or a user with the FileVault Recovery Key can access the drive.  Once FileVault is turned on, your UW NetID credentials will continue to allow you to sign into the computer; you should see no noticeable change in behavior.

If you are prompted for a FileVault Recovery Key, please contact the iSchool IT Help Desk.

More about FileVault can be found at the websites below.

https://support.apple.com/en-us/HT204837

https://en.wikipedia.org/wiki/FileVault

Locked printing with Ricoh printers

Locked printing with Ricoh printers

Instructions below are for using a security function on Ricoh printers allowing users to “lock” or hold their print until they are physically in front of the printer to “release” the actual printed piece of paper.

The instructions below are applicable to the following printers:

Ricoh in Bloedel Hall 095 (BLD-095-RicohMPC4504)
Ricoh in Gerberding Hall B054L (GRB-B054L-RicohIMC3500)
Ricoh in Mary Gates Hall 015 (MGH-015-RicohMPC4504)
Ricoh in Mary Gates Hall 095 (MGH-095-RicohMPC307)
Ricoh in Mary Gates Hall 330 (MGH-330-RicohMPC4504)
Ricoh in Mary Gates Hall 370A (MGH-370A-RicohMPC4504)
Ricoh in Mary Gates Hall 420 (MGH-420-RicohIMC4500)
Ricoh in Tower (TWR-RicohMPC4504)

Windows
Mac

locked printing in Windows

(Word is used in the example below. However, this option works with Excel and other programs.)

01) click File

 

02) click Print

 

03) select one of the printers listed above, click Printer Properties

 

04) from the “Job Type:” drop-down, select Locked Print, click Details…

 

05) in the Job Type Details window, use the following settings:

User ID: use Create Own ID
Enter User ID: use your UW NetID
Password: use any number with 4 to 8 digits, it must be memorable to you, you will need to type in this number while physically at the printer

click OK

 

06) click OK

 

07) click Print

 

At this point, the rest of the steps need to be done while at the printer.

08) (on the Ricoh printer interface) press Printer

ricoh_printer_button

 

09) press Print Jobs

ricoh_print_jobs

 

10) select the User ID you created in step 05

ricoh_user_id

 

11) select the correct print job, press Print

ricoh_user_id_print_job

 

12) enter the password you created in step 05, press OK

ricoh_print_job_password

 

13) change the quantity of print copies desired if necessary (1 copy is default), press Print

ricoh_print_button

 

locked printing in Mac OS

(Word is used in the example below. However, this option works with Excel and other programs.)

01) click File, click Print…

mac_word_file_print

 

02) select any printer listed above from the “Printer:” drop-down, select Job Log from the third drop-down

 

03) for “Job Type:” select Locked Print, use the following settings:

User ID: use your UW NetID
Password: use any number with 4 to 8 digits, it must be memorable to you, you will need to type in this number while physically at the printer

click Print

 

At this point, the rest of the steps need to be done while at the printer.

04) (on the Ricoh printer interface) press Printer

ricoh_printer_button

 

05) press Print Jobs

ricoh_print_jobs

 

06) select the User ID you created in step 03

ricoh_user_id

 

07) select the correct print job, press Print

ricoh_user_id_print_job

 

08) enter the password you created in step 03, press OK

ricoh_print_job_password

 

09) change the quantity of print copies desired if necessary (1 copy is default), press Print

ricoh_print_button

Guidance for spam and phishing protections

Guidance for spam and phishing protections

UW-IT’s information about how to enable and maintain spam protections for UW Office 365 Exchange Online email accounts is on this web page:

https://itconnect.uw.edu/connect/productivity-platforms/microsoft-productivity-platform/exchange-online/email-protection-enhancements/early-adopter-access/#how_to

iSchool IT recommends following the steps in the “Enable” and “Maintain” sections of the web page linked above.

Even after configuring settings as recommended on the web page linked above, it is still possible for spam and phishing emails to make it to your inbox. When you do receive suspicious emails, follow the guidance in the “What you can do” section of this web page:

https://itconnect.uw.edu/connect/email/resources/protecting-your-email/

Deep Freeze/Administrative rights on lab computers security model

In order to give students at the iSchool the greatest possible flexibility in achieving their academic work, everyone who uses an iSchool lab computer is automatically logged in to that computer as a local Administrator, with full permission to install software and to make any number of configuration changes to the computer’s operating system.

While The iSchool believes in providing an open learning environment, it also wants to give its lab users secure, reliable machines. For this reason, it has chosen to run Deep Freeze on all lab machines.

Deep Freeze is a program that restores a computer to a “fresh state” after each system reboot. Consequently, if you install a program on an iSchool lab machine and then reboot the machine, the program will no longer be installed when the machine restarts. Deep Freeze returns the computer to its original pristine state, so if you ever experience any problems with a lab computer they can be fixed by rebooting.

Using Deep Freeze ensures that our machines stay up and running with the least amount of interruptions due to accidental configuration changes, software bugs, spyware, malware, and viruses.