Anything to do with any Operating System, Application or the iSchool Software Image. How to use it, how to update it, how to configure it, etc. This includes SharePoint.
Microsoft Office 365 allows you to install Office on up to five different computers. If you have reached your install limit, free up a spot by deactivating an install. To do that, follow the instructions on this web page:
Deactivate an Office 365 install (Microsoft instructions)
The advantages of using a SharePoint list instead of just uploading an Excel file to SharePoint is that multiple people can edit the file simultaneously, you avoid version sprawl by only having one centrally located version of the list and you can always download the list as a file if needed.
Here are the steps.
Many of us expect email to be delivered instantly. Although it is usually very fast, there are many factors that affect the delivery time and most of us have unreasonable expectations based on the service that we use. This article will hopefully explain some of the things that can affect the delivery of email and spell out the level of service guaranteed by Microsoft.
In summary.
There are also other factors that affect the delivery of email.
The iSchool has BitLocker configured on all Faculty, Staff, and PhD student Windows computers. BitLocker is a Microsoft disk encryption technology. Once BitLocker is turned on, your UW NetID credentials will continue to allow you to sign into the computer; you should see no noticeable change in behavior.
If you are ever prompted for a BitLocker Recovery Key, please contact the iSchool IT Help Desk.
More about BitLocker can be found at the websites below.
https://docs.microsoft.com/en-us/windows/device-security/bitlocker/bitlocker-overview
https://en.wikipedia.org/wiki/BitLocker
The iSchool has FileVault configured on all Faculty, Staff, and PhD student Mac computers. FileVault is an Apple full-disk encryption technology. Once FileVault is turned on, after a computer is restarted or shutdown, only FileVault-unlock-enabled users or a user with the FileVault Recovery Key can access the drive. Once FileVault is turned on, your UW NetID credentials will continue to allow you to sign into the computer; you should see no noticeable change in behavior.
If you are prompted for a FileVault Recovery Key, please contact the iSchool IT Help Desk.
More about FileVault can be found at the websites below.
The Online Learning Team maintains a guide about Powerpoint, which is available on Canvas via the iSchool Online Learning Support site. You can access the guide here.
The guide specifically addresses ways instructors can use Powerpoint for their lectures, and provides a tutorial on how to embed audio in Powerpoint slides.
If you have any questions, you may reach out to the Online Learning Team by emailing olt@uw.edu.
Sometimes when you browse to one of the “People” links on the iSchool SharePoint Intranet all the image links are broken like this.
The reason for this is our Intranet and your Office 365 Profile (where your picture and bio live) are on different servers and you need to authenticate to both.
The easiest way to do this is to right click any of the broken images and select Open image in new tab. Once you see the picture (or the generic buddy icon in the case of a person who has not uploaded a picture to their Office 365 Profile) you can refresh the SharePoint page and you will see all the pictures.
The Husky OnNet VPN application is installed on all iSchool issued computers. Search your computer for the application named “BIG-IP Edge Client.” For more detailed instructions, refer to “Run” sections on this page:
https://itconnect.uw.edu/connect/uw-networks/about-husky-onnet/use-husky-onnet/
Read on for more information about the Husky OnNet VPN.
Husky OnNet, offered by UW-IT, is a client-based, SSL (Secure Sockets Layer) VPN (Virtual Private Network) service. Husky OnNet provides individuals using Mac OS and Windows devices with a secure, temporary connection to the UW network from off-campus locations. Users connecting their device to an off-campus network (e.g., from home, a conference, a café, at the airport, etc.) can use Husky OnNet to connect to the UW network to access resources as if they were physically on campus.
If you are off campus:
you need to be connected to Husky OnNet to:
– access the N drive via File Explorer or Finder
– use the Avaya telephone software
– connect to certain class and research related servers
– access library databases and journals
you do not need to be connected to Husky OnNet to:
– connect to your iSchool Windows computer using the iSchool Remote Desktop Gateway
– access your UW email
– access the iSchool SharePoint Intranet
– access the Internet
To use Husky OnNet, you need to have the application installed on your computer. There is an application for both Mac OS and Windows.
If you have an iSchool issued computer, you already have the Husky OnNet application installed.
If you do not have the application installed, click the link below to download the application installer:
Download the Husky OnNet application
UW-IT maintains a web page with information about installing and running the Husky OnNet VPN application:
https://itconnect.uw.edu/connect/uw-networks/about-husky-onnet/
More Husky OnNet resources from UW-IT:
Sometimes we delete things accidentally and sometimes we even empty the Deleted Items folder before we figure out what we did. Fortunately, if you realize what you have done within a few days, there is a recourse.
Follow these instructions:
Instructions below are for using a security function on Ricoh printers allowing users to “lock” or hold their print until they are physically in front of the printer to “release” the actual printed piece of paper.
The instructions below are applicable to the following printers:
Ricoh in Bloedel Hall 095 (BLD-095-RicohMPC4504)
Ricoh in Gerberding Hall B054L (GRB-B054L-RicohIMC3500)
Ricoh in Mary Gates Hall 015 (MGH-015-RicohMPC4504)
Ricoh in Mary Gates Hall 095 (MGH-095-RicohMPC307)
Ricoh in Mary Gates Hall 330 (MGH-330-RicohMPC4504)
Ricoh in Mary Gates Hall 370A (MGH-370A-RicohMPC4504)
Ricoh in Mary Gates Hall 420 (MGH-420-RicohIMC4500)
Ricoh in Tower (TWR-RicohMPC4504)
(Word is used in the example below. However, this option works with Excel and other programs.)
01) click File
02) click Print
03) select one of the printers listed above, click Printer Properties
04) from the “Job Type:” drop-down, select Locked Print, click Details…
05) in the Job Type Details window, use the following settings:
User ID: use Create Own ID
Enter User ID: use your UW NetID
Password: use any number with 4 to 8 digits, it must be memorable to you, you will need to type in this number while physically at the printer
click OK
06) click OK
07) click Print
At this point, the rest of the steps need to be done while at the printer.
08) (on the Ricoh printer interface) press Printer
09) press Print Jobs
10) select the User ID you created in step 05
11) select the correct print job, press Print
12) enter the password you created in step 05, press OK
13) change the quantity of print copies desired if necessary (1 copy is default), press Print
(Word is used in the example below. However, this option works with Excel and other programs.)
01) click File, click Print…
02) select any printer listed above from the “Printer:” drop-down, select Job Log from the third drop-down
03) for “Job Type:” select Locked Print, use the following settings:
User ID: use your UW NetID
Password: use any number with 4 to 8 digits, it must be memorable to you, you will need to type in this number while physically at the printer
click Print
At this point, the rest of the steps need to be done while at the printer.
04) (on the Ricoh printer interface) press Printer
05) press Print Jobs
06) select the User ID you created in step 03
07) select the correct print job, press Print
08) enter the password you created in step 03, press OK
09) change the quantity of print copies desired if necessary (1 copy is default), press Print
If you have any questions after reading this article or if you need any help, please don't hesitate to contact the iSchool IT Help Desk. https://ischool.uw.edu/help (206) 616-3086
