iSchool Knowledge Base

The iSchool has FileVault configured on all Faculty, Staff, and PhD student Mac computers.  FileVault is an Apple full-disk encryption technology.  Once FileVault is turned on, after a computer is restarted or shutdown, only FileVault-unlock-enabled users or a user with the FileVault Recovery Key can access the drive.  Once FileVault is turned on, your UW […]

Below is a list of optional OS settings. The intent of changing these settings is for performance improvements and aesthetic. (Some settings might not be available to everyone. Some settings may already be configured.) Mac OS 10.10 or 10.11 Windows 10   Mac OS X settings reduce transparency turn on scroll bars   Reduce transparency 1) […]

The iSchool IT department recommends that you use the Chrome Remote Desktop app to connect to your Mac work computer. There are directions for setting up and using the Chrome Remote Desktop app on this page: Chrome Remote Desktop app instructions After installing and configuring Chrome Remote Desktop app on your Mac, in order to […]

As of 2015-04-08, Apple has released an update, 10.10.3, that seems to fix this problem. The iSchool IT department recommends, that if you are using OS 10.10.0, 10.10.1, or 10.10.2, you update to 10.10.3. The update is available in the App Store: 1) click the upper-left Apple icon 2) click App Store… 3) click Updates […]

The iSchool uses a JAMF Software Server (JSS) to manage all the Apple iMacs, MacBooks and mobile devices in our environment. The JSS allows us to offer software that has been configured for the iSchool environment, printers, etc. If you have a Mac that was issued by iSchool IT but never enrolled and you want to take […]