ToolBox -

This page includes detailed instructions to add a second, Shared NetID email account to Outlook. These instructions assume you have permissions to access a Shared NetID’s email account. If you need permissions to access a Shared NetID’s email account contact the iSchool IT Help Desk.

Windows instructions
macOS instructions

Windows

1. In the Outlook application, click File, click Account Settings, click Account Settings….


2. Click Change…, click More Settings.

3. Click Advanced, click Add…, enter the Shared NetID email address in the “Add mailbox:” field, click OK.

4. After a few seconds you should see the additional mailbox added, click OK, click Next, note the wording about restarting Outlook for the change to take effect, click Done.

5. Quit Outlook, wait a few seconds, start Outlook.

6. The Shared NetID email account will be added to Outlook.


macOS

1. In the Outlook application, click Outlook, click Preferences….

2. Click Accounts.

3. Select your Default Account, click Advanced….

4. Click Delegates, click the plus sign under Open these additional mailboxes, search for then select the Shared NetID email address, click Add.

5. The Shared NetID email should appear in the additional mailboxes list, click OK.

6. The Shared NetID email account will appear in Outlook.


If you have any questions after reading this article or if you need any help, please don't hesitate to contact the iSchool IT Help Desk.

https://ischool.uw.edu/help
(206) 616-3086