iSchool IT uses Request Tracker (commonly referred to as RT) to track help requests. You can easily view all of the tickets you are on by browsing to this URL:
https://rt.ischool.uw.edu/rt/SelfService
and logging in with your UW NetID credentials.
iSchool IT uses Request Tracker (commonly referred to as RT) to track help requests. You can easily view all of the tickets you are on by browsing to this URL:
https://rt.ischool.uw.edu/rt/SelfService
and logging in with your UW NetID credentials.
If you have any questions after reading this article or if you need any help, please don't hesitate to contact the iSchool IT Help Desk. https://ischool.uw.edu/help (206) 616-3086