ToolBox -

Lenovo laptops with non-removeable batteries have a “hard battery reset” button that is useful to use when troubleshooting problems with:

– external devices (including monitors) not being recognized by the laptop
– power adapters (battery chargers) not being recognized by the laptop

The actions below do not affect any software or settings.


Follow these steps to use the “hard battery reset” button:

– Disconnect computer from all cables, including monitors and power adapters.
– Shutdown computer.
– Find a paperclip, toothpick, or other small pointy object.
– Turn computer upside down.
– Stick the paperclip (or other object) in the small hole on the bottom of computer. You will feel a slight click.
– Click the button a few times.
– Turn the computer back on.
– Plug external devices and cables back into the computer.
– Power on the computer.

If you have any questions after reading this article or if you need any help, please don't hesitate to contact the iSchool IT Help Desk.
(206) 616-3086