Tag Archives: backups

Install the CrashPlan file backup application

Install the CrashPlan file backup application

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Install the CrashPlan file backup application

This page includes detailed instructions for installing the CrashPlan file backup software used on all iSchool faculty, staff, and PhD student computers.

Windows instructions

macOS instructions

Windows CrashPlan install instructions

1. Go to the website:

ischool.uw.edu/crashplan

Enter your @uw.edu email address. Click Sign In. Authenticate with your @uw.edu credentials when asked.



2. Mouse-over ADMINISTRATION, underneath CLIENT MANAGEMENT click Downloads, click the download icon for the most-recent, highest-number-version of the
Windows – 64-bit option to download the installer file.

3. Double-click the downloaded .msi file to install CrashPlan; use/select all of the default installer settings.

4. Start the CrashPlan application (if it does not open after installation), use the following settings:

Username: your @uw.edu email address

Click Continue.

Authenticate with your @uw.edu credentials if asked.



5. Click Add New Device at the “…never backed up” screen, click Yes at the “Add as new device…” screen.



6. The CrashPlan application will start backing up the computer.



macOS CrashPlan install instructions

1. Go to the website:

ischool.uw.edu/crashplan

Enter your @uw.edu email address. Click Sign In. Authenticate with your @uw.edu credentials when asked.


2. Mouse-over ADMINISTRATION, underneath CLIENT MANAGEMENT click Downloads, click the download icon for the most-recent, highest-number-version of the Mac option to download the
installer file.

3. Open the downloaded .dmg file, double-click the Install CrashPlan.pkg file, click Continue, click Install.

4. Start the CrashPlan application (if it does not open after installation), sign in using the following settings:

Username: your @uw.edu email address

Click Continue.

Authenticate with your @uw.edu credentials if asked.


5. Click Add New Device at the “…signing in for the first time…” screen, click Yes at the “Add as new device…” screen.

6. The CrashPlan application will start backing up the computer.

All about iSchool backup (what, who, when, where, how, why)

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The goal of backups performed by iSchool IT is to allow you to recover from a hardware disaster or transfer to a different computer easily and not to provide archival backups. We currently only backup iSchool-issued computers.

HOW

Files are backed up using an application named Code42/CrashPlan.

WHAT

All the default Windows and macOS user folders are backed up. This means:

on Windows, every file and folder under:

C:\Users\your UW NetID

and on Mac, every file and folder under:

/Users/your UW NetID

is getting backed up.

Sidenote – Although Code42/CrashPlan does backup Firefox and Chrome bookmarks modern web browsers provide a way to backup/synchronize bookmarks across different devices/computers . If you use Firefox or Chrome, we recommend you sign into the browser itself, using your UW email address and use the browser’s built-in sync feature to save all your bookmarks to the cloud:

set up Firefox sync
set up Chrome sync

WHO

All permanent iSchool faculty, staff, and PhD students that have been issued an iSchool computer will have said computer backed up via Code42/CrashPlan.

It is standard operating procedure to backup one computer per person.

If you are not a permanent employee and/or you are using a checkout or loaner computer your machine will not be backed up via Code42/CrashPlan. Please take appropriate actions to safeguard your data.

WHEN

The Code42/CrashPlan application will check for changes and make backups every fifteen (15) minutes.

For the Code42/CrashPlan application to work, your computer needs to be:

a) powered on (not in Sleep Mode)
b) connected to the Internet

WHERE

The Code42/CrashPlan application works whether your computer is on or off campus.

All files are copied/uploaded to a server accessible only by the iSchool IT team.

All files are stored on disk and none are copied to tape.

WHY

The goal of backups performed by iSchool IT via the Code42/CrashPlan application is to allow you to recover from a hardware disaster or transfer to a different computer easily.

Code42/CrashPlan does support some file versioning history by default.

RESTORE / RECOVER FILES

Basic instructions for recovering files from Code42/CrashPlan can be found here. Contact the iSchool IT Help Desk with questions.

UW-IT DOCUMENTATION

UW-IT Code42/CrashPlan documentation